Francesca Gino and the power of ‘thanks’

Nice article in the Harvard Gazette that outlines some of HBS professor Francesca Gino‘s work on the often unseen power of gratitude. In one study, Gino asked participants to give feedback on a fictitious student’s sloppy cover letter for a job. Half received only a terse reply, the other half received an expression of gratitude. Gino found not only an increase in the reported self-worth of the students who had received the thanks, but that they would be more likely to offer their help to others.

Read the entire article here.